“Five years on from the beginning of the financial crisis, public confidence in the banking industry is at an all time low, with a series of scandals exposing mis-management and corruption at the very heart of the banking system that have cost UK consumers dear, said Peter Vicary-Smith, chief executive of Which? following a consumer survey in 2012.
In the USA, the Wells Fargo Bank has a unique place in the affections of its customers and, from my experience, provides a quality of service which UK banks can only aspire to. Founded in 1852, it played a unique role in the development of the fledgling American nation and, in California, supporting the expansion of the new gold prospecting industry. San Francisco has one of several Wells Fargo museums which display the history of the bank from its founding up to the 21st century with the new technology which keeps the bank vibrant and relevant today. British banks have lost their place in the heart of the nation, even though the Royal Bank of Scotland tries to maintain it through its support for arts and sporting events, while the German bank Deutsche Bank is better at supporting the arts through initiatives such as its support for Frieze Art Fair and the development of its own art collection which is on display in its offices around the world. The exhibition at Wells Fargo combines historic and iconic items such as the famous stagecoach with interactive and digital displays, making it fun and relevant to both children and adults. If you visit a city which has one of the 11 Wells Fargo Museums, then don’t miss it.